Friday, September 3, 2021

Five Important First Steps When Your House Floods

It's awful to open the door to your home, expecting comfort and calm, only to be met with a water disaster. It seems impossible and exhausting. You need a professional water damage restoration company on the scene as quickly as possible.

Water damage is all-encompassing. Cleanup isn't as easy as it may sound. Water will seek out the shortest route and can get under walls and into electrical wiring. Water damage restoration professionals can quickly and efficiently restore your home or office to its original condition.

Although most water damage restoration companies offer a 24-hour emergency response, there are some things you can do before they arrive.

Call a Professional Water Damage Restoration Company. Contact a professional water damage restoration firm immediately. They will assess the damage quickly and then outline a strategy to restore your home to its pre-loss condition as quickly as possible.

Contact the Power Company. Water and electricity can't be mixed. If the power company has not evaluated the property and declared it safe, it may be dangerous to allow anyone inside. For example, if you come home to find a power outage on top of a flooded home, do not enter your home until you've contacted your power company first.

Contact Your Insurance Company. Water damage restoration is usually covered by homeowners and business insurance policies. Reach out to your insurance company to begin your claims process immediately. 24/7 Water Damage Removal

Explain that you have contacted water damage restoration professionals and ask if there are specifics unique to your insurance policy you should be aware of ahead of any work being done. Ask the insurance company what type of documentation they prefer for claims.

Document. Document. Document. If it is safe to do so, begin taking photos of the water damage in your home. In a situation like this, there is no such thing as too many pictures. Make lists of damaged items like furniture, soft goods, and any independently insured items like heirloom furniture, art, or even jewelry.

The water damage restoration company will help with this process, too, providing you with a detailed assessment of damage and a proposal for restoration, daily project notes, photos of the restoration process, and any other documentation that may help smooth your claims process.

Take What You Can. Use common sense when determining what you can remove and what you can't. Do not try to move furniture that is already damaged. These pieces can be handled by professionals. However, if you see that couch cushions or wooden dining room chairs could be relocated to a dry, warm place to begin drying, go ahead and move those pieces.

In this time of crisis, you want someone with decades of experience, expertise, and professionalism. California Steam Clean is a Santa Rosa-based family-owned water damage restoration company. We treat your family as if we were our own.

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